New AD pops up when entering a webseit

[185Tom]

Hi,

I am running windows 10 with Edge and am having a bothersome issue.

Whenever I bring call up a page or internet site it does come up, but another tab opens up with a somewhat similar full page ad.

I brought up my Delta airlines employee page I would also get a discount airfare page as a new tab which comes up first.

I have both Total AV and Norton and neither reported issues after a full scan.

Has anyone seen this issue before and have any advice?

Thank you,

Tom

 

[nasdaq]

Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
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To give you sound advice I need more information only available on your system.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

https://deeprybka.trojaner-board.de/eset/eng/attachlogs.png

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
OR, you should restore the program from the Quarantine folder.
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