Still having the Boyu problem despite doing the instructions provided ready.

[skeptfusky]

Hello, My problem started 2-Days ago when I was trying to install a game but didn't know that I actually installed a virus as well. My Chrome and Edge started stating that it was managed by an organization, had "Guardian Angel" extension installed, and kept redirecting to the Boyu website whenever I search something. I followed the Remove Boyu Redirect [Virus Removal Guide] already step by step and managed to remove some malicious programs and quarantined some malicious files using AdwCleaner, HitmanPro, Malwarebytes as directed but I still have the problem. I also tried last resort by Factory Resetting my Windows 11 but it gets stuck at 62% everytime. Is there by any chance that I'm doing something wrong and or is there any other way to remove the Trojan? (I will be offline for awhile but I do want to see replies once I go back online Please and Thank you.)

 

[nasdaq]

Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Let's find out what is causing this.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

https://deeprybka.trojaner-board.de/eset/eng/attachlogs.png

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
OR, you should restore the program from the Quarantine folder.
====

 

[skeptfusky]

Hello! These are the logs the scan made.

Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Let's find out what is causing this.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

https://deeprybka.trojaner-board.de/eset/eng/attachlogs.png

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
OR, you should restore the program from the Quarantine folder.
====

Hello! These are the logs the scan made.

 

[nasdaq]

Hi,

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt).

Please post the Fixlog.txt and let me know what problem persists.

 

[skeptfusky]

Hi,

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt).

Please post the Fixlog.txt and let me know what problem persists.

Thank you for the help! I don't see the Organization and the extension anymore. The site redirecting has stopped as well.

 

[HaydenBrash]

Hello I've randomly installed an app called Guard Go which when i try to use chrome it sends me to boyu.com. It doesn't seem like i can get it easily off anyone have any ideas?

 

[nasdaq]

Hi HaydenBrash

In order to get sound advice you must stat a new topic in your name.

Please follow the following instructions.

By Staff - [MANDATORY] Preparation Guide Before Requesting Malware Removal Help

Hi and welcome to MalwareTips Malware Removal Forum. If you are reading this, then you are probably seeking help or feel infected. Over 5000 topics have been posted in this forum and most of them have reached a successful conclusion. All instructions are very simple and you need only basic...

malwaretips.com

Regards Nasdaq

 

[Julito]

Hola.

Tengo exactamente el mismo problema.
He seguido escrupulosamente toso los pasos del sitio :

Eliminar Boyu.com.tr redireccionamiento [Guía de eliminación de virus]

Y he leído atentamente este hilo y he hecho todo lo que indicas.

Pero me sigue direccionando las búsquedas a boyu.com

Ya no sé qué más hacer.

Muchas gracias.

 

[nasdaq]

Olá, Bem-vindo ao MalwareTips.
Eu sou nasdaq e estarei te ajudando.

Se você puder imprimir este tópico, será mais fácil para você seguir as instruções e concluir todas as etapas necessárias na ordem listada.
===

Para obter bons conselhos, siga estas directivas.

[OBRIGATÓRIO] Guia de preparação antes de solicitar ajuda para remoção de malware

By Staff - [MANDATORY] Preparation Guide Before Requesting Malware Removal Help

Hi and welcome to MalwareTips Malware Removal Forum. If you are reading this, then you are probably seeking help or feel infected. Over 5000 topics have been posted in this forum and most of them have reached a successful conclusion. All instructions are very simple and you need only basic...

malwaretips.com

<<<>>>

Para enviar um novo login do FARBAR em inglês, renomeie o arquivo FIRST64.exe para FRSTENGLISH.exe para relatório em inglês...

O mais importante é que você comece um novo tópico próprio. Não é possível usar outro tópico publicado.

Atenciosamente Nasdaq[

 

[Julito]

Olá, Bem-vindo ao MalwareTips.
Eu sou nasdaq e estarei te ajudando.

Se você puder imprimir este tópico, será mais fácil para você seguir as instruções e concluir todas as etapas necessárias na ordem listada.
===

Para obter bons conselhos, siga estas directivas.

[OBRIGATÓRIO] Guia de preparação antes de solicitar ajuda para remoção de malware

By Staff - [MANDATORY] Preparation Guide Before Requesting Malware Removal Help

Hi and welcome to MalwareTips Malware Removal Forum. If you are reading this, then you are probably seeking help or feel infected. Over 5000 topics have been posted in this forum and most of them have reached a successful conclusion. All instructions are very simple and you need only basic...

malwaretips.com

<<<>>>

Para enviar mmm novo login do FARBAR em inglês, renomeie o arquivo FIRST64.exe para FRSTENGLISH.exe para relatório em inglês...

O mais importante é que você comece mmm novo tópico próprio. Não é possível usar outro tópico publicado.

Atenciosamente Nasdaq[

Abro un hilo nuevo (creo) para enviar los archivos en inglés.

Muchas gracias.

 

[nasdaq]

Oi,

Desculpe, mas como eu disse antes você não pode postar neste tópico (toipic). Você deve começar seu próprio tópico.

LEIA-ME ANTES DE POSTAR NESTE FÓRUM

By Staff - ***READ ME BEFORE POSTING IN THIS FORUM***

1. General rules for all the forums : Rules 2. Specific rules for this forum: This section of the forum provides help in identifying, removing malware and other general questions about malware. Please note that forum is staffed by volunteers. Be patient whilst waiting for a reply - there are...

malwaretips.com

Crie um novo tópico conforme sugerido. Anexe seus logs e você será ajudado.

nasdaq